SMS Opt-In & Communications Policy
This public disclosure page documents the text-messaging (SMS/MMS) opt-in process, program terms, and compliance disclosures for LehighValleyWindows.com, operated by VERACO LLC.
Program Identification
Live Opt-In Checkbox Component
Exact On-Screen LabelBelow is the exact checkbox displayed to consumers on the quote request form (/form) and the consultation booking page (/book). The checkbox is always unchecked by default, completely optional, and never required to receive a window replacement quote.
Explicit Verification: The checkbox requires prior express consent via a proactive, positive user action. The box is unchecked by default. No pre-checked boxes are ever utilized on this website.
Key Program Terms & Compliance Disclosures
1. Sole Sender & No Lead / Data Sharing
VERACO LLC is the sole entity that sends text messages under this program. Mobile phone numbers, SMS opt-in data, and consent status will never be sold, rented, shared, or disclosed to any third parties, contractors, or affiliates for marketing or promotional purposes under any circumstances. Communications service providers (such as Twilio) process data solely to deliver messages on our behalf.
2. Purpose of Messages (Customer Care Only)
Messages sent under this program are strictly limited to customer-care and transactional communications regarding your window replacement inquiry: consultation scheduling links, appointment confirmations, visit reminders, and quote follow-ups. We do not send marketing, promotional, or advertising text messages.
3. Message Frequency
Message frequency is up to 4 messages per request.
4. Rates & Charges
Message and data rates may apply according to your wireless carrier's mobile plan.
5. Opt-Out Instructions (STOP)
You may opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any text message from us. You will receive one final confirmation message and no further text messages will be sent.
6. Help & Support (HELP)
For assistance, reply HELP to any message, or email us at brett@veracowater.com.
7. Voluntary Consent / Quote Not Contingent
Consent to receive SMS messages is completely voluntary and is not required as a condition of purchasing any goods, requesting a quote, or scheduling a consultation.
8. Carrier Disclaimer
Wireless carriers (including T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.
Website Opt-In Flow & Proof of Visual Interface
Below are the visual workflows and static mockups for both methods of consumer opt-in on this website. Reviewers can verify the exact layout, input fields, and disclosures.
Method 1: Online Quote Request Form (/form)
Open Live Form →When requesting a quote at /form, consumers answer questions regarding their window project, enter their contact information on the final step, and are presented with the optional, unchecked SMS consent checkbox before clicking “Get My Free Quote”.
Static Asset URL: /images/compliance/quote-form-opt-in-mockup.svg
Method 2: Online Consultation Booking (/book)
Open Live Booking →When booking a consultation at /book, consumers select an appointment time on the interactive calendar, enter their contact details, and can check the optional, unchecked SMS consent checkbox to receive booking reminders and confirmations.
Static Asset URL: /images/compliance/booking-opt-in-mockup.svg
Related Legal & Policy Pages
Contact Support & Compliance Inquiries
For questions regarding this SMS program or compliance verification:
- Company: VERACO LLC
- Website: lehighvalleywindows.com
- Email: brett@veracowater.com
- Jurisdiction: Registered in the Commonwealth of Pennsylvania